1. Terms & Conditions :-
Welcome to NeatBeans’s Terms and
Conditions Page. If you decide to continue to browse and use our
Website/Applications & application and services, you are completely
agreeing to NeatBeans terms and conditions of use, which combining with our
Website/Applications and its services.
The terms ‘NeatBeans’ or ‘we’ or ‘us’ all refer to the NeatBeans DMCC. The term ‘you’ refers to the user of our services or the viewer of our Website/Applications.
The content of the pages of this Website/Applications is for the explanation and implementation of our services. It is subject to change without notice.
By using our services, you acknowledge that you agree with our internal company policies.
All materials on the Website/Applications are owned by or licensed to us. This material includes, but is not limited to layout, the design, look, appearance, graphics, and such. Reproduction is strictly prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
You give your consent that you will not do unauthorized use of the materials and information on the Website/Applications.
We may also include links to other Website/Applicationss. These external links are provided for your convenience to provide further information. We are not responsible for the accuracy and correctness of the external link content.
Your use of this Website/Applications and any dispute arising out of such use of the Website/Applications is subject to the local laws of UAE Main Courts.
When you make a booking through NeatBeans, we will help facilitate the services for your clean. Once the clean is done the Fees you pay to our cleaners are non-refundable (unless there is a company-caused violation). The pricing scheme may be updated by the Company on a going-forward basis. You are liable for any and all taxes (except taxes based on our income)
NeatBeans will charge you for your finalized bookings through the payment method specified on the Website/Applications (e.g. a credit card or cash). If you happen to pay any applicable charges with your credit card, we may seek pre-authorisation of your credit card account prior to your purchase.
If you choose to pay the fee by your credit card, you, as the cardholder, must retain a copy of transaction records and our policies and rules.
You are responsible for maintaining the confidentiality of all the information in your account.
If you want to cancel your booking, you are required to give a minimum of 24 hours’ notice of cancellation. Notification must be in written format and to be sent to care@NeatBeans.ae. We reserve the right to levy a certain charge up to AED 100 cover any relevant administrative expenses.
Customers using the Website/Applications who are Minor /under the age of 18 shall not register as a User of the Website/Applications and shall not transact on or use the Website/Applications.
NeatBeans will not trade with or provide any services to OFAC and sanctioned countries.
2. Method of Payment, Card Types accepted and Currency (Cash on Service Drelivery)
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other currency agreed).
3. Refund/Return policy
Refunds will be done only through the Original Mode of Payment.